Accounts, Billing, & Orders

[Bethann1]

My payment has been updated but roku keeps telling me to update. Will not take the payment for cbs all access have sent numerous emails and when I try to reply back all I get is automated reply saying this is not an active box. What should I do?  

[RokuDanny-R]

@Bethann1 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny