Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Password

I just purchased a second Roku express device for another TV in my home. I can't get past the activation screen because the app keeps saying that my password is incorrect after I just changed it! Then I call the customer service number and get no where because the situation I'm sure that csr reps would work from home but apparently customer service isn't a concern for Roku

0 Kudos
1 Reply
Highlighted
Level 19

Re: Password

Don't bother with any apps.  Just go to https://my.roku.com/link - can you login there?

0 Kudos