Accounts, Billing, & Orders

[rratex]

I've requested a password reset email but I never received it. Even looked in Junk Mail.

[RokuDanny-R · Accepted solution]

@rratex 

Thanks for the note.

Have you tried searching for the email for password recovery? Some customers have reported that they were able to find the email using Search.

If you still need assistance with your account, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny