Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
SaraCookie74
Level 7

Password help

Jump to solution

I already have the password I don't remember it

0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Roku Employee
Roku Employee

Re: Password help

Jump to solution

@SaraCookie74 

Thanks for the note.

If you need assistance retrieving your password, visit our Support page for more information here: How do I access my Roku account if I forgot my email address or password?

If are seeking assistance regarding your Roku account PIN, visit our Support page here: How do I create or update the PIN for my Roku account?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
3 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Password help

Jump to solution

@SaraCookie74 

Thanks for the note.

If you need assistance retrieving your password, visit our Support page for more information here: How do I access my Roku account if I forgot my email address or password?

If are seeking assistance regarding your Roku account PIN, visit our Support page here: How do I create or update the PIN for my Roku account?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
Curt1
Level 7

Re: Password help

Jump to solution

When setting up my  Roku account, I entered my password, repeated it, then I received message "invalid email or password"   I must have misspelled one password so I was blocked when a message was to be sent to my email address.  I tried several times.  No message was sent to my computer, phone email or spam.  Need help

0 Kudos
RokuDanny-R
Roku Employee
Roku Employee

Re: Password help

Jump to solution

@Curt1 

Thanks for the note regarding your password.

If you need assistance retrieving your password, visit our Support page for more information here: How do I access my Roku account if I forgot my email address or password?


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos