Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

Paramount+ can’t sign up

So I can’t sign up for Paramount+ through my Roku. It simply says, can’t sign you up due to an internal error. I’ve tried 7 or 8 times. I have also deleted and re downloaded the app, restarted my Roku, nothing works. I really shouldn’t have to work so hard to give Viacom my money!

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1 Reply
Level 21

Re: Paramount+ can’t sign up

I'd suggest giving your money to Viacom directly, via their website at  Then the first time you attempt to view a program on Paramount+ you should be able to sign into your Parmount+ account using the credentials you established when setting up the Paramount+ account.

This will also give the benefit of being able to view Parmount+ on any platform they support (computer browser, mobile device, streaming devices in addition to Roku).

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