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TobyGross
Newbie
‎04-29-2022 04:19 PM

Paid for after delivery but seems like a scam

I paid 38$ in shipping to get it next day delivery. Now they are telling me it'll be 4 to 5 days. How do I get a refund 

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2 REPLIES 2
renojim
Community Streaming Expert
‎04-29-2022 04:33 PM

Re: Paid for after delivery but seems like a scam

@Jeremiah-Roku?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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RokuMary-F
Community Moderator
Community Moderator
‎05-02-2022 09:30 AM

Re: Paid for after delivery but seems like a scam

Hi @TobyGross,

Thanks for posting in the Roku Community!

I'm sorry to hear about the issue you're running into. I can see that you’ve been in contact with our support team regarding your website order. Rest assured that I’ve escalated your RMA support request. We sincerely appreciate your patience. Keep an eye on your email, a member of our support team will be in contact.
Please let us know if there's anything else we can help you with.


Best regards,
Mary

Mary F.
Roku Community Moderator
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