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klsharklover
Level 7

PLEASE HELP WITH RESETTING PIN NUMBER

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Need Help!! Can not remember Pin member to add channel so unable to sign in. We also tried to reset but RoKu said that our sign was wrong and would accept it so we could reset the pin number. What do we do now??? Need help since RoKu customer service number does not answer there phone due to the situation.

1 Solution

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RokuDanny-R
Roku Employee
Roku Employee

Re: PLEASE HELP WITH RESETTING PIN NUMBER

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@klsharklover 

Thanks for the post.

For more information about how to change your Roku account PIN, visit our Support page here: How do I create or update the PIN for my Roku account?


Thanks,
Danny

Danny R.
Roku Forum Moderator

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3 REPLIES 3\
RokuDanny-R
Roku Employee
Roku Employee

Re: PLEASE HELP WITH RESETTING PIN NUMBER

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@klsharklover 

Thanks for the post.

For more information about how to change your Roku account PIN, visit our Support page here: How do I create or update the PIN for my Roku account?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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seebizzel
Level 7

Re: PLEASE HELP WITH RESETTING PIN NUMBER

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what do I do if I don't know the PIN?

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renojim
Community Streaming Expert

Re: PLEASE HELP WITH RESETTING PIN NUMBER

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https://my.roku.com/account/pin

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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