Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

PIN set up won't work.

Followed the steps to create PIN ,said it has been created and when I try to use it always comes up invalid PIN.

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Level 20

Re: PIN set up won't work.

The Roku account to which your Roku is linked is identified by the email address shown via Settings > Settings > About.

Is that the account you logged into to change your PIN?

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