Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

Re: PIN not working

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Wut do I do if my roku pin not working 

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Roku Employee
Roku Employee

Re: PIN not working

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@ZOLA_SAMPSON 

Thanks for the inquiry.

Can you please clarify the issue you are experiencing? Have you tried resetting your PIN?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: PIN not working

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Still not working 

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Level 7

Re: PIN not working

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Yes I did all of that still not working 

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Level 7

trying to setup. Y Hulu account. Asking for PIN. Just updated. When I enter states invalid PIN

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Roku Employee
Roku Employee

Re: PIN not working

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@Tyricahill @Dec1 

Thanks for the update.

If you are still experiencing issues with your PIN, you will need to contact our Support team for further assistance with your account. Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

I go to roku/pin and ive updated many times when i watch a movie it keeps asking for pin

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I go to roku/pin and ive updated many times when i watch a movie it keeps asking for pin

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Level 7

Re: PIN not working

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Danny ive done that several times and it keeps asking me for a pin, ive rest many times im about to give up!!

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Level 7

Re: PIN not working

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Still not working

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