Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
j6aybee9
Level 7

Overcharged for Showtime subscription

I recently purchased a Showtime subscription. It was supposed to be $3.99 for 3 months. My PayPal account was charged $10.89. Why didn't I receive the discounted price?

0 Kudos
1 REPLY 1\
Hector-Roku
Moderator
Moderator

Re: Overcharged for Showtime subscription

Hi @j6aybee9, thank you for reaching out to us about this! We see you signed up for our promotion but were charged a different amount. To look into this and dig into why you might have received a different amount, we will be messaging you directly here on The Roku Community. Please keep an eye out for our message in your inbox and we'll continue to assist from there. 

0 Kudos