Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

Outstanding fee?

I paid $24.99

I understood there is no fee when using Roku device. Does anyone know if there is an outstanding fee? I already pay for prime

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Level 21

Re: Roku Express

What do you mean "an outstanding fee"?  I assume by prime you mean Amazon Prime?  There are no fees to use a Roku.  Individual channels may have an upfront charge or an ongoing subscription to use them.

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