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Ray6
Level 7

Ordered replacement remote. USPS tracking shows package still not in USPS possession

Where is the remote I purchased?

USPS still hasn't received it

 

Tracking Number:9400111298334820140949

 

August 9, 2021, 1:50 am
Shipping Label Created, USPS Awaiting Item
MILPITAS, CA 95035 

Order Number

801643617 >

Order Date

Aug 6, 2021

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1 REPLY 1\
makaiguy
Community Streaming Expert

Re: Ordered replacement remote. USPS tracking shows package still not in USPS possession

 

I wouldn't put too much faith in USPS tracking.

I buy my prescription drugs via mail order.  Recently I had a needed shipment overdue. When I pulled up the USPS tracking number, it showed the package was received at a depot near the shipper, sent out and received at a postal hub in Atlanta, and nothing further.  It needed one more hop to Augusta GA, then on to me.

When this hadn't changed after 5 days I put in an inquiry with USPS.  They came back saying the package had not been received from the shipper.

It did finally show up in a few more days.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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