Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

Order status

I placed an order (#103178066) and have been charged.  When I click on the order details it shows an item I ordered over 2 years ago.  What is the status of my current order?  Please provide a tracking number. 

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Roku Employee
Roku Employee

Re: Order status

Hi @MTeam,

Thanks for the post.

For order-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: They will be able to further assist you.



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