Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
I placed an order (#103178066) and have been charged. When I click on the order details it shows an item I ordered over 2 years ago. What is the status of my current order? Please provide a tracking number.
For order-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.