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Ordered a new soundbar. Paid for overnight shipping. Status stayed at "processing" for over 24 hours. Confermation email states 2 day shipping. Order number on roku site shows overnight shipping. Today the same order number brings up nothing on the site, but roku has my money. Any chance I will get my product, or has my money been stolen?
Update: no community response, no response at customer service number, no response to email sent to customer service, and my order still says "processing" even though they took my money yesterday.
For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.
