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Tbone62
Level 7

Not sure if I accidentally ordered some additional channels. How do I contact customer support?

Not sure if I accidentally ordered something extra. Confusing. How do I contact customer service 

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2 REPLIES 2\
renojim
Community Streaming Expert

Re: Not sure if I accidentally ordered some additional channels. How do I contact customer support?

You can check your purchases at https://my.roku.com/account/purchases and your subscriptions at https://my.roku.com/account/subscriptions .

To contact Roku try https://support.roku.com/contactus

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makaiguy
Community Streaming Expert

Re: Not sure if I accidentally ordered some additional channels. How do I contact customer support?

... And to be sure you don't "accidentally" add channel apps in the future:

Log into your account at https://my.roku.com and create or reset a PIN value. You can then choose when the PIN is to be required, such as before it will allow any subscription or purchase to be made on your account, or even just to install a channel..

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