Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

No Shipping Information with Order

My order shows it was shipped via FedEx Ground, but there is no tracking number provided. Am I missing something?

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Roku Employee
Roku Employee

Re: No Shipping Information with Order


Thanks for letting us know about the issue that you are experiencing.

Please send me a PM with your Roku account email address, and include the order number(s). I'll have a member of our Support team follow up to further assist you.


Danny R.
Roku Forum Moderator
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