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Tiffanyo
Level 7

No Email

When setting up a second roku to my account I do not get a confirmation email. Can someone help? I know it’s the correct email because I checked it on my other roku streaming stick 

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2 REPLIES 2\
renojim
Community Streaming Expert

Re: No Email

Make sure you check your spam folder.  You can try contacting Roku at https://support.roku.com/contactus

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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RokuMary-F
Roku Employee
Roku Employee

Re: No Email

Hi @Tiffanyo,

Thanks for posting in the Roku Community!

As mention by @renojim, kindly check for the email on your spam or junk folder if it's not in the inbox. 

You may also refer to this link: How do I resolve an issue when activating or linking my Roku® streaming device? | Official Roku Supp...

If you are still having any issues with receiving an activation code after checking the spam and junk folder, please provide the serial number of your Roku device so we can assist further.

Please keep us posted.

Thanks,
Mary

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