Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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ewd0214
Level 7

No Credit card? Stay away from Roku subscriptions!

Hello,

If you are not using a credit card to pay for your subscriptions, stay away from this system! It becomes very expensive! If your bank card does not have sufficient funds to pay a subscription fee once, the subscribing company will retry to charge your payment method again three days later, and three days after that and three days after that. If it is a bank ATM card that charges you $32 per NSF item it becomes very expensive quite rapidly! Then even if you try to cancel a subscription they don't stop trying to charge you. They charge you for an entire month even if you never tune in and you cancel within a few days of your first billing. My bank balance is currently -$72 and I won't be paid agian until November 15. Roku will probably charge me again on saturday and again next tuesday and my bank will charge me NSF fees for those two charges of $32 each time. I am going to be charged a lot of money in NSF fees because these subscription companies cannot be told to stop charging me. It is awful! So if you don't have a credit card to pay for your Roku subscriptions, avoid using Roku!

0 Kudos
3 Replies
boogernose
Level 9

Re: No Credit card? Stay away from Roku subscriptions!

^^^^venting^^^^

 

0 Kudos
gandalf1369
Level 8

Re: No Credit card? Stay away from Roku subscriptions!

Perhaps you should manage your bank account better and not subscribe to channels you can't afford.

JMM1
Level 8

Re: No Credit card? Stay away from Roku subscriptions!

This is a great warning to people who may be just starting out with credit cards and bank cards.

Some people never make mistakes and the other 99.99% do.