Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
funbobby
Level 7

No Active Roku Subscriptions

My Roku account shows I have no active subscriptions, however HBOMAX states I am being billed through Roku Pay. How do I cancel HBOMax subscription when Roku doesn't list any active subscriptions?

Cheers, 

Rob

0 Kudos
1 REPLY 1\
funbobby
Level 7

Re: No Active Roku Subscriptions

Found the issue and resolved it! For some reason I have two email Roku logins. HBO Max subscription was active on the second email account.

0 Kudos