Accounts, Billing, & Orders

[chrisk213]

Hello
I ordered a roku ultra during black friday and I never received it. I see a tracking number but its a non-existent one. I contacted support but I never got a reply.

Please someone from support help

[RokuDanny-R]

@chrisk213 

Thanks for the inquiry. I'm sorry to hear about the experience—that's not what we aim for.

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny