I am trying to cancel my Disney Plus account which I signed up for through my Roku account. What I thought was my Roku password is not working. When I click on the forgot password link, it says it sent me an email, however it has not come through and it is not in my Spam account either. I can't email customer service because it requires me to log into my account to do this.
Thanks for the post.
If you are unable to recover your email and password through the steps outlined in our Support page here: How do I access my Roku account if I forgot my email address or password?, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.
Thanks,
Danny
Hi,
Thanks for the inquiry.
For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, and select 'managing your order': https://support.roku.com/contactus. They will be able further assist you.
Thanks,
Danny
having the same issue - support links just put you in a loop to sign in or forgot password - probably need a human to fix
Thanks for the post.
If you are unable to recover your email and password through the steps outlined in our Support page here: How do I access my Roku account if I forgot my email address or password?, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.
Thanks,
Danny