Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
I purchased ESPN+ on my friend's Roku last month to watch 1 football game. Now, I have no contact with that person, and I am being charged $5.99/month on my credit card. ESPN states I need to cancel from the Roku account. HELP!!
If the Roku account is not under your name, you will be unable to access the account and remove your credit card. We would recommend contacting your credit card provider for further assistance with your charges.
If the Roku account is not under your name, you will be unable to access the account and remove your credit card. We would recommend contacting your credit card provider for further assistance with your charges.
My credit card FRAUD UNIT called to notify me of suspicious activity on my VISA DEBIT CARD. Apparently ROKU charged me $79.95 for a free FOBU TV subscription that was canceled 3 days prior to the expiration date. ROKU is being reported for FRAUD!
Thanks for the post. I'm sorry to hear about the experience—that's not what we aim for.
Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
