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Need PIN number from years ago! Can’t find customer service real person

Trying to add CBS all access but asks for Roku pin  number!  No,idea, I have the little box, old now, and pin number is nowhere in my email, or anyway to reset it! Frustrating! No one to help!  Can a Roku person please contact me!

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2 Replies
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Level 16

Re: Need PIN number from years ago! Can’t find customer service real person

Can you log into your Roku account?

https://my.roku.com/signin

PIN preference

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Roku Employee
Roku Employee

Re: Need PIN number from years ago! Can’t find customer service real person

@Peaceseeker55 

Thanks for the inquiry.

As @boogernose mentioned, you can log into your Roku account and under PIN Preference, select the Update button.

For more information about recovering your PIN, visit our Support page here: How do I create or update the PIN for my Roku account?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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