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Jevjohnston
Level 7

NBA team pass thru Roku

I am trying to subscribe to NBA Tesm Pass thru my Roku streaming stick and every time I attempt to submit my order my device freezes momentarily and then restarts. I cannot seem to complete my order.

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MaryFranco
Roku Employee
Roku Employee

Re: NBA team pass thru Roku

Hi @Jevjohnston,

 

Thanks for reaching us.

 

Could you please verify if you getting any error messages/codes when you are trying to sign-up for your Roku device? We also suggest removing the channel, restart your player, re-adding the channel and trying to sign back up for the subscription. 

 

Please keep us posted on what you find out.

 

Thanks,

Mary

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