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Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

NBA team pass thru Roku

I am trying to subscribe to NBA Tesm Pass thru my Roku streaming stick and every time I attempt to submit my order my device freezes momentarily and then restarts. I cannot seem to complete my order.

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Roku Employee
Roku Employee

Re: NBA team pass thru Roku

Hi @Jevjohnston,


Thanks for reaching us.


Could you please verify if you getting any error messages/codes when you are trying to sign-up for your Roku device? We also suggest removing the channel, restart your player, re-adding the channel and trying to sign back up for the subscription. 


Please keep us posted on what you find out.




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