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Keuka4
Level 7

My email I logged on with is no longer in service.

My email I logged on with is no longer in service. How do I switch the account on to another email address?

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makaiguy
Community Streaming Expert

Re: My email I logged on with is no longer in service.

Log into https://my.roku.com/account/edit using your old email address as your login name -- it doesn't matter if it's not still an active email address, at this point it's just a login name.

Update the email address and press the Save Changes button.  When confirmed, this will not only change the email address shown on your Roku device(s) via Settings > System > About, but it will change your login name for your account.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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