Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Keuka4
Level 7

My email I logged on with is no longer in service.

My email I logged on with is no longer in service. How do I switch the account on to another email address?

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makaiguy
Level 21

Re: My email I logged on with is no longer in service.

Log into https://my.roku.com/account/edit using your old email address as your login name -- it doesn't matter if it's not still an active email address, at this point it's just a login name.

Update the email address and press the Save Changes button.  When confirmed, this will not only change the email address shown on your Roku device(s) via Settings > System > About, but it will change your login name for your account.

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