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ChasT025
Level 7

My Account

Why are Y’all still taking money out my account after I had canceled Disney plus

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1 REPLY 1\
RokuMary-F
Roku Employee
Roku Employee

Re: My Account

Hi @ChasT025,

Thanks for the post.

We appreciate you reaching out to us. 
For these issues, it may be more effective for you to get help from our billing. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.

Thanks,

Mary

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