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Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

Moved To New Location

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I moved from Ohio to Florida and Roku is working fine down here but I am still seeing the local channels from when I was back in Ohio.  I believe my issue is account related.  How do I update my account so it now recognizes me in Florida and I get local channels down here? 

Thanks everyone...

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Level 18

Re: Moved To New Location

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Your locals are coming via YTTV - I think that's who you need to update with your new location.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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Level 18

Re: Moved To New Location

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Is this on a TV with Roku built in, or are you using a separate Roku device connected to a non-Roku TV. If a separate device, what channel application are you using to view local stations?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: Moved To New Location

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Sorry...forgot that piece of info.  Roku on a streaming stick (Express).  I watch local channels on YouTube TV.  I think I need to tell Roku I am now in zip 34222 not 44241...1500 miles apart.

 

 

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Highlighted
Level 18

Re: Moved To New Location

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Your locals are coming via YTTV - I think that's who you need to update with your new location.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

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Level 7

Re: Moved To New Location

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Thank you!

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Level 7

Re: Moved To New Location

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I have a Roku TV and another TV with the Roku device.

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