Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Monthly roku charges

Jump to solution

how is there no way to call about the monthly roku charges I thought if I have the device you don’t have to pay 

0 Kudos
1 Solution

Accepted Solutions
Roku Employee
Roku Employee

Re: Monthly roku charges

Jump to solution

@Mwyers 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
2 Replies
Level 21

Re: Monthly roku charges

Jump to solution

Did you call someone to activate your Roku?  If so, you got scammed.  Otherwise, check your subscriptions at https://my.roku.com/account/subscriptions.  If you can't log into your account at https://my.roku.com then you really have a problem.

0 Kudos
Roku Employee
Roku Employee

Re: Monthly roku charges

Jump to solution

@Mwyers 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos