Accounts, Billing, & Orders

[Mwyers]

how is there no way to call about the monthly roku charges I thought if I have the device you don’t have to pay 

[renojim]

Did you call someone to activate your Roku?  If so, you got scammed.  Otherwise, check your subscriptions at https://my.roku.com/account/subscriptions.  If you can't log into your account at https://my.roku.com then you really have a problem.

[RokuDanny-R · Accepted solution]

@Mwyers 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny