Roku received the Streambar I returned on March 16. I have not yet received my refund. I have called, chatted and emailed with customer service, all of which confirmed receipt of the Streambar, with promises to follow up with the “billing department” to provide an update on my refund. I’m frustrated with so many apparent platforms for customer support (social media included) but NO ACTUAL HELP on what should be a fairly straightforward transaction. Please, Roku, where is my refund?
*Note: This topic has been posted by others, which is alarming! I would think twice before purchasing another Roku product, which is unfortunate because I enjoy the Roku product I do have.