Accounts, Billing, & Orders

[TDJEdgar]

I was charged $136 yesterday for a yearly subscription to MLB. We can't watch any game and when I contacted #MLB.TV for assistance they told me I don't have a subscription. According to my purchase history with @Roku, I have paid for a year. Someone fix this issue or give me my money back.

[RokuMary-F]

Hi @TDJEdgar,

Thanks for reaching out regarding the issue you are experiencing.

For these issues, it may be more effective for you to get help from our billing team. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.
Thanks,

Mary

[raeann1689]

I am having the same issue. I just want to watch baseball. Roku, fix it please! 

[DBDukes]

Did you follow the instructions in the post above yours?