Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Feddy284
Newbie

Lost order from 29AUG22/no invoice listed on website

I purchased a couple items and I've not received an update, when searched, it's not listed on the website and there's no invoice.  Why is there no contact number or email address for ROKU? 

0 Kudos
1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator

Re: Lost order from 29AUG22/no invoice listed on website

Hi @Feddy284,

We appreciate you reaching out to the Roku community!

We'll have a member of our Support team reach out to you via email, they will continue assisting you from there and provide a resolution to this issue.

If you need any additional help and we’ll follow up to continue assisting you.


Best regards,
Mary

0 Kudos