Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

Lost Debit card

I looked all over this WEB site and can't see where I can talk to a person. I or we lost our debit card and so I had it closed. I am only signed up for Acorn and Disney +. I just don't want them to close my account until I can receive my new card and enter the new card number! 

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Roku Employee
Roku Employee

Re: Lost Debit card

@GKinn 

Thanks for the inquiry. We're sorry to hear you lost your debit card recently.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, and select 'managing your order': https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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