Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 11

Login doesn't work the first time?

The last few times I've logged in, the site tells me my (saved) password or email is incorrect. After clicking "login" again (and sometimes having to prove I'm not a robot, again), the site lets me in. I'm not typing anything, and my login is the same both times (saved though my browser). 

Is this a known issue? It's making the already annoying task of logging in even more annoying.

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