Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Left Roku device at hotel

We recently got back from vacation and I realized I left the Roku device plugged into the TV, as well as leaving the remote.

We've alerted the hotel, but they were just going to "check on it." Does anyone know how to either delete, wipe, or deactivate a particular device? The hotel is thousands of miles away, so we can't really retrieve it.

Any ideas?

Tags (1)
0 Kudos
1 REPLY 1\
Community Streaming Expert

Re: Left Roku device at hotel

You can unlink it from your account, ensuring that someone doesn't subscribe or purchase stuff, by going to and scrolling all the way down. You should see it, and any devices tied to your account. There is a link to Unlink.

Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos