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Just reset my password and every time I login it logs me out. How can I fix that?

I just reset my password and every time I login I get logged out immediately. How can I fix that? 

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2 REPLIES 2
Hannah-Roku
Retired Moderator

Re: Just reset my password and every time I login it logs me out. How can I fix that?

Hi there @mialisablake! That's no good, let's see if we can figure out what's going on. When you say you reset your password, is it for your Roku account, or for a specific channel you're trying to access? For either of these scenarios, please check to make sure that your Roku device is up to date (you can check this by going Settings > System > Software Update), and if it's a channel, go ahead and try to uninstall and reinstall it. Please let us know the details so that we can better help. 

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Ello2022
Roku Guru

Re: Just reset my password and every time I login it logs me out. How can I fix that?

@mialisablake  Reset your password on what? 

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