Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Newbee1
Level 7

Join two accounts under 1 email

I set up my first device under an email account.  When I set up additional devices, I used another email.  I want to combine the two accounts.  I'm getting billed  twice monthly from same streaming service

1 Reply
renojim
Level 21

Re: Join two accounts under 1 email

This has been asked before - it can't be done.  Cancel your subscriptions on one account and then unlink your device(s) and close the Roku account.  Then perform a factory reset on the devices you want to link to the desired account.