Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

Itemized bill

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My latest bills have been $64, can you advise it why went up from $54?  Can I see exactly what I am paying for?  Did you raise your rates?

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Level 19

Re: Itemized bill

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@wflynneflynn  Thanks for reaching out! You can log into your account online to view your account details, including subscriptions and monthly charges at my.roku.com 

 

If you have any questions, or need more help, you can contact our support team at: https://support.roku.com/contactus/1

 

Thanks,

Tanner

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Level 19

Re: Itemized bill

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@wflynneflynn  Thanks for reaching out! You can log into your account online to view your account details, including subscriptions and monthly charges at my.roku.com 

 

If you have any questions, or need more help, you can contact our support team at: https://support.roku.com/contactus/1

 

Thanks,

Tanner

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Level 7

Re: Itemized bill

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Did rates change over last couple of months from $54 to $64?

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Level 19

Re: Itemized bill

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You need to give a lot more information.  If you're paying some fee just to use your Roku, you're getting scammed.  If you're paying a fee for a particular channel, what's the channel?  Personally, I'm smelling a scam here.

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