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_dashurr
Level 7
‎01-02-2021 10:03 AM

Invalid purchases

How do I go about getting my money back for a cancelled subscription before the due date? Roku still charged my card $65.00 dollars for a subscription on a channel I DONT have in my app gallery!!!!

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renojim
Community Streaming Expert
‎01-02-2021 02:42 PM

Re: Invalid purchases

Did you check your subscriptions at https://my.roku.com/account/subscriptions ?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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