Just installed Apple TV but we have an older version 3700X Roku Express and Apple TV is not supported so how do can I remove so we are not charged after 7 free trial? On the ROKU website there seems to be no info on how to delete.
Thanks,
Thanks for the inquiry.
We would recommend logging online into your Roku account at my.roku.com and clicking Manage your subscriptions.
For more information about how to manage or cancel a subscription, visit our Support page here: How do I manage or cancel a Roku® Pay subscription?
Thanks,
Danny
The Roku 3700X probably only supports older apps. The only way to have the Apple TV app is probably to get a newer Roku model.
Hope this solution will fix the issue.
~Jordan
Thanks for the inquiry.
We would recommend logging online into your Roku account at my.roku.com and clicking Manage your subscriptions.
For more information about how to manage or cancel a subscription, visit our Support page here: How do I manage or cancel a Roku® Pay subscription?
Thanks,
Danny
I have a Roku 3600X that has Apple TV loaded and it works. I also have a Roku 3700x that will not even find Apple TV app. Strange the older version would work and the newer version won't find the app!
https://support.roku.com/article/360036652634#!