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Stevienicks2019
Level 7
‎06-30-2020 02:20 PM

Increase in monthly payment from $54 to $70 , why?????

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My monthly payment has gone from $54 to $70 and I need to know why?

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RokuDanny-R
Roku Employee
Roku Employee
‎06-30-2020 07:01 PM

Re: Increase in monthly payment from $54 to $70 , why?????

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@Stevienicks2019 

Thanks for the post.

Have you checked your Roku account online to see what subscriptions you currently have? You can manage your subscriptions online by logging into your account at my.roku.com and clicking Manage your subscriptions. For more information about managing your subscriptions, visit our Support page here: How do I manage or cancel a Roku-billed subscription?

If you need further assistance with account or billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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2 REPLIES 2\
RokuDanny-R
Roku Employee
Roku Employee
‎06-30-2020 07:01 PM

Re: Increase in monthly payment from $54 to $70 , why?????

Jump to solution

@Stevienicks2019 

Thanks for the post.

Have you checked your Roku account online to see what subscriptions you currently have? You can manage your subscriptions online by logging into your account at my.roku.com and clicking Manage your subscriptions. For more information about managing your subscriptions, visit our Support page here: How do I manage or cancel a Roku-billed subscription?

If you need further assistance with account or billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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makaiguy
Community Streaming Expert
‎06-30-2020 07:04 PM

Re: Increase in monthly payment from $54 to $70 , why?????

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It's all over the net that YouTube TV just went up $15. Is that part of your subscription?
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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