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jlowrance
Level 7

Immediate Cancellation

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I've cancelled my Disney+ subscription through Roku so I can subscribe with Hulu but the Roku cancellation isn't immediate, it's a few days from now. Is there a way to have it immediately cancelled?

 

EDIT: There's nothing you can do. You just have to wait for the Roku subscription to expire.

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makaiguy
Level 21

Re: Immediate Cancellation

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Most (maybe all?) paid streaming subscriptions are set up to pre-pay for a subscription period and are nonrefundable.  They renew automatically if you don't cancel before the end of the current subscription period.  When you cancel, it prevents getting charged for the next subscription period but your pre-paid subscription remains in force until it expires.

 

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

1 Reply
makaiguy
Level 21

Re: Immediate Cancellation

Jump to solution

Most (maybe all?) paid streaming subscriptions are set up to pre-pay for a subscription period and are nonrefundable.  They renew automatically if you don't cancel before the end of the current subscription period.  When you cancel, it prevents getting charged for the next subscription period but your pre-paid subscription remains in force until it expires.

 

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post