Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

Immediate Cancellation

I've cancelled my Disney+ subscription through Roku so I can subscribe with Hulu but the Roku cancellation isn't immediate, it's a few days from now. Is there a way to have it immediately cancelled?

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Level 17

Re: Immediate Cancellation

Most (maybe all?) paid streaming subscriptions are set up to pre-pay for a subscription period and are nonrefundable.  They renew automatically if you don't cancel before the end of the current subscription period.  When you cancel, it prevents getting charged for the next subscription period but your pre-paid subscription remains in force until it expires.

 

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