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jlowrance
Level 7

Immediate Cancellation

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I've cancelled my Disney+ subscription through Roku so I can subscribe with Hulu but the Roku cancellation isn't immediate, it's a few days from now. Is there a way to have it immediately cancelled?

 

EDIT: There's nothing you can do. You just have to wait for the Roku subscription to expire.

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makaiguy
Community Streaming Expert

Re: Immediate Cancellation

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Most (maybe all?) paid streaming subscriptions are set up to pre-pay for a subscription period and are nonrefundable.  They renew automatically if you don't cancel before the end of the current subscription period.  When you cancel, it prevents getting charged for the next subscription period but your pre-paid subscription remains in force until it expires.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

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makaiguy
Community Streaming Expert

Re: Immediate Cancellation

Jump to solution

Most (maybe all?) paid streaming subscriptions are set up to pre-pay for a subscription period and are nonrefundable.  They renew automatically if you don't cancel before the end of the current subscription period.  When you cancel, it prevents getting charged for the next subscription period but your pre-paid subscription remains in force until it expires.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.