Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Trudy2ann6--77
Level 7

I would like to know how come yall charge me $8.9

I would like to know are y'all charge me for Starz and I've been cancel it at the beginning when I first order and y'all still charge me $8.99 I would like to have that money back please to my original account my debit card

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1 REPLY 1\
RokuMary-F
Roku Employee
Roku Employee

Re: I would like to know how come yall charge me $8.9

Hi @Trudy2ann6--77,

Thanks for the post.

For these issues, it may be more effective for you to get help from our billing. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.

Thanks,

Mary

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