Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Cindy6
Level 7

I was billed for bet tv but I had canceled it. How do I get it removed from bill.

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I canceled bet tv on 8/17/2021 and my Roku bill says bet tv chargers for 8/17/2021 through 9/17/2021. I do not want to pay for something I canceled. How do I remove it from my Roku current bill.

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DBDukes
Community Streaming Expert

Re: I was billed for bet tv but I had canceled it. How do I get it removed from bill.

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@Cindy6 

Go to https://my.roku.com and log in. Then, click on Manage your subscriptions then cancel there.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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DBDukes
Community Streaming Expert

Re: I was billed for bet tv but I had canceled it. How do I get it removed from bill.

Jump to solution

@Cindy6 

Go to https://my.roku.com and log in. Then, click on Manage your subscriptions then cancel there.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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RokuDanny-R
Roku Employee
Roku Employee

Re: I was billed for bet tv but I had canceled it. How do I get it removed from bill.

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@Cindy6

Thanks for the post.

In addition to what @DBDukes mentioned, if you need further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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