Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

I want to use a hulu gift card I bought to start up hula again but can't figure out how.

Jump to solution

Hulu directs me to Roku, Roku doesn't give me a option to use it.

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Roku Employee
Roku Employee

Re: I want to use a hulu gift card I bought to start up hula again but can't figure out how.

Jump to solution

@DouglasPaul 

Thanks for the inquiry. If you are trying to redeem a Hulu gift card, you will need to sign up directly through Hulu in order to use that type of gift card to start a new account. You can sign up through Hulu directly here: https://www.hulu.com/start

Please be aware that for Roku accounts, pre-paid gift cards can be used as a payment method as long as the card processor is an accepted card type, for example MasterCard or Visa.

For more information regarding Roku Pay, visit out Support page here: What is Roku® Pay?

For information on how to update your payment method on your Roku account, visit our Support page here: How do I update or remove the payment method for my Roku account?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
1 Reply
Highlighted
Roku Employee
Roku Employee

Re: I want to use a hulu gift card I bought to start up hula again but can't figure out how.

Jump to solution

@DouglasPaul 

Thanks for the inquiry. If you are trying to redeem a Hulu gift card, you will need to sign up directly through Hulu in order to use that type of gift card to start a new account. You can sign up through Hulu directly here: https://www.hulu.com/start

Please be aware that for Roku accounts, pre-paid gift cards can be used as a payment method as long as the card processor is an accepted card type, for example MasterCard or Visa.

For more information regarding Roku Pay, visit out Support page here: What is Roku® Pay?

For information on how to update your payment method on your Roku account, visit our Support page here: How do I update or remove the payment method for my Roku account?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos