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Level 7

I paid for my starz channel at starz and I'm also being charged by roku why?

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Roku Employee
Roku Employee

Re: I paid for my starz channel at starz and I'm also being charged by roku why?

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@Tntt65gs 

Thanks for the information.

You most likely signed up for a subscription through Roku as well as with the channel provider directly.

To manage your subscriptions on your Roku account, sign into your Roku account on my.roku.com. Once logged in, click Manage my subscriptions

For more information, visit our Support page here: How do I manage or cancel a Roku-billed subscription?

To manage your subscription with Starz directly, you will need to contact Starz support. You can reach them here: https://www.starz.com/us/en/faq


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: I paid for my starz channel at starz and I'm also being charged by roku why?

Jump to solution

@Tntt65gs 

Thanks for the information.

You most likely signed up for a subscription through Roku as well as with the channel provider directly.

To manage your subscriptions on your Roku account, sign into your Roku account on my.roku.com. Once logged in, click Manage my subscriptions

For more information, visit our Support page here: How do I manage or cancel a Roku-billed subscription?

To manage your subscription with Starz directly, you will need to contact Starz support. You can reach them here: https://www.starz.com/us/en/faq


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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