Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
I need the Streaming Stick. I have multiple Rokus and I need one that does 5ghz wireless and my understanding is that the Premiere doesn't do that. I just ordered this minutes ago. Can you change it? Or stop it and I'll reorder?
For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, and select 'managing your order': https://support.roku.com/contactus. They will be able further assist you.
That was the first thing I did. On two different devices. You get to the point where it's asking you the second question and it won't let you go forward. Only back. Thus my taking it here. I need to get someone to stop that order so I need a direct contact that doesn't go through your bugged Q&A menu.
Danny, the form does not allow you to continue after answering the 2 quests that are asked. Please provide me with a link to get a customer support person to cancel my order.
Well, nobody has responded but you Danny, and I just got the email that they shipped it. I don't want it. I want my money back or I want it switched to the Streaming Stick that will do 5Ghz wireless. When can I expect someone to make this happen?
