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jessicahb
Level 7

I need a refund where do I call?

I never used this and I want a refund. 

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2 Replies
RokuMary-F
Roku Employee
Roku Employee

Re: I need a refund where do I call?

Hi @jessicahb,

We appreciate you reaching out to us. 
For these issues, it may be more effective for you to get help from our billing team. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.
Thanks,

Mary

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VM1
Level 8

Re: I need a refund where do I call?

Might as well forget it. They will give you the runaround.  I've sent at least 10 requests

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