Accounts, Billing, & Orders

[CoriER2623]

Does anyone know how to actually get in touch with a customer service rep for Roku minus an email address? I've searched every avenue I can find, but it's all via email and I want to resolve my issue now, and not in 24 hrs. TIA!!!

[RokuDanny-R]

@CoriER2623 

Thanks for the inquiry.

What is the issue that you need assistance with?

With more information we will be able to assist you further.

Thanks,
Danny

[pikachu2you]

It is so insane that you don't have a customer service. especially when it's regarding payment and payment issues. Sad. I have had Roku for so many years. But, this is a little much.:smiley sad::smiley sad:

[RokuKariza-D]

Hello @pikachu2you

Thanks for bringing this to our attention.

Could you tell us more about the issue you're running into? If it's a billing concern, it may be more effective to get help from our billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.

We look forward to hearing from you soon.

All the best,
Kariza