If you haven't secured your Roku account by enabling a PIN requirement for any purchases and/or adding channels, we would highly recommend doing so. See the steps for doing this here: https://support.roku.com/article/115015575047-how-do-i-create-or-update-the-pin-personal-identificat...
That should help add a safeguard to prevent this activity in the future.
View solution in original post
Have you found out how to get your charges reversed? The same thing is happening to me, Fran H