Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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JenBrown71
Level 7

I have soeone accessin my account and uing it. How can i sop it?

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Someone is accessin m accont and using

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StreamerUser
Level 20

Re: I have soeone accessin my account and uing it. How can i sop it?

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Change your email and/or password, and/or remove any form of payment associated with your Roku account, perhaps even close your current account and make a new one with a different email/password.

https://my.roku.com/account

If banking info is involved contact your bank as well.

Call Roku Customer Service directly:  (816) 272-8106  choose option 1 (Accounts/Billing)

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StreamerUser
Level 20

Re: I have soeone accessin my account and uing it. How can i sop it?

Jump to solution

Change your email and/or password, and/or remove any form of payment associated with your Roku account, perhaps even close your current account and make a new one with a different email/password.

https://my.roku.com/account

If banking info is involved contact your bank as well.

Call Roku Customer Service directly:  (816) 272-8106  choose option 1 (Accounts/Billing)

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